Hey, we know buying insulation can be confusing, frustrating and expensive. We're here to help!
Here are 10 reasons why you should choose us over others
We offer the best prices on the market. We won't pretend to be the cheapest for every insulation product on the web, but lots of products on our site are the best you will find anywhere. We are so confident we will offer you a price match guarantee on any products we have on our website as detailed here
Free and Fast Delivery where possible We offer free and fast delivery within many major cities and regions of the mainland UK. We strive to deliver your orders within 48 hours if we have the products in stock. Where we do not offer free delivery, the charges are very reasonable and competitive. Larger orders nearly always qualify for free delivery so it pays to buy in bulk.
Customer Service is our top priority For every customer, we receive we will set up a dedicated account and assign a team member to that account to personally take care of you. We take the time to listen to our customers and make sure that every order is delivered quickly and correctly. We deeply value every order we get so we have a dedicated customer service team that is available day and night to help you with any questions or problems you may have. We are working on bringing 24/7 support to our site.
No-fuss returns policy If for any reason you are unsatisfied with your purchase, we will refund your purchase 100% within 14 days of delivery with our no-fuss refund policy which you can find here.
We are an environmentally and ethically conscious company You can feel good doing business with us because every order you place with us allows us to plant 3 trees in places like Madagascar and Brazil. This locks up nearly 1 ton of carbon over these trees' lives, offsetting your order's carbon footprint.
You will also be creating and saving habitats for wildlife in jungles, forests, and mangroves. We want to increase this to 10 trees per order within 2 years because we want to plant MILLIONS of trees and mangroves. It's a tall order but we want to strive to make our company a force for good, not just for profit. That's what motivates us, and we would love you to join us on our journey.
Our customers have already helped us plant over 2,000 trees. Check out our forest via this link to our Ecologi page.
We also donate a set portion of our net profit each year to charities such as WWF (World Wildlife Foundation) and other charities which are close to our employees' hearts.
We have a track record of satisfied customers We are a trusted and reliable company with a long history of satisfied customers. Check out our Trustpilot account with a rating of excellent.
Free Advice to our customers We believe that our customers should always have access to free advice, so we offer it to all of our customers. We want to ensure that everyone has the best possible experience when shopping with us, and our team of experts are always on hand to offer advice and help. We will even help with U Value calculations where possible. We want to help you on your journey and will go that extra mile to make your life easier whilst buying insulation online.
We have a 100% satisfaction guarantee policy We deeply appreciate every order we receive. We want you to have a faultless, stress-free experience with us. However, if something happens that is not to your liking, we will do everything in our power to make it right. Our promise to you is that we will strive for your 100% satisfaction when buying from us.
We have a wide selection of products to choose from. We have a huge selection of products and we are always adding new products to our website every day! Our relationship with our supply chain allows us to offer a wide variety of insulation materials and some even that you might not find anywhere else for the price we are offering them at.
We offer a variety of payment options. You can pay by all types of credit and debit cards, Paypal, Google Pay, Apple Pay and bank transfer. Either way, you have the flexibility to pay how you wish. We will be adding credit facilities soon such as Paypal Credit and Klarna.
Program Commission Tiers
5% of order value
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